How to Support Employees Through Loss, Crisis & Grief

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Competency/Category:
Business Management & Strategy | Communication | Relationship Management
Faculty:
Kelly Simants
Course Level:
All Levels
Duration:
1 Hour
License:
Access for 30 day(s) after program date.

Often times as HR professionals, we can get caught up in the laws, the processes, the paperwork, and the “rules”. How do we keep the HUMAN in HR and have heart, all while respecting the law, the processes, and the paperwork? In this session, we’ll talk about dealing with difficult employee relations issues while balancing the need for process and procedures. How do you deal with an employee who walks into your office and tells you they’re diagnosed with cancer? How do you handle an employee who just lost a loved one and is grieving in the workplace? What is appropriate and not appropriate to say to someone who is dealing with a difficult situation? What are some practical, tangible, and helpful ways to help employees during crisis and keep the HUMAN and the HEART in HR? Learn how to walk away with strategies that you can implement in the workplace right away.

Basic Course Information
Learning Objectives
Understand how to tangibly help employees going through loss and crisis.
What to say and what not to say to someone dealing with a difficult personal situation.
Learn about resources available to you as an HR professional that will help your employee(s) dealing with loss and crisis.

Major Subjects
Employee Relations
Employee Engagement

Important CE Recertification Credit Information (0.46 MB) Available after Purchase
How to Support Employees Through Loss, Crisis & Grief (845.8 KB) Available after Purchase

Kelly Simants has over 20 years of experience in the Human Resources field. Her clients comment that what sets her apart from others is her ability to drive change and move a business forward, while simultaneously taking great care of the people contributing to the business. Her expertise lies in Training and Development, Talent Management, and Organizational Development. Kelly’s greatest strengths are her positive attitude, her results-oriented approach, and her entrepreneurial mindset. Previously, she was the Vice President of Human Resources for the National Breast Cancer Foundation. She was also Director of HR for Starbucks, as well as working in leadership/HR Generalist roles for Accenture, WatchGuard Technologies, and HomeStreet Bank. Kelly obtained her B.A., Business Administration (concentrations in HR and Marketing) from the University of Washington. Outside of work, Kelly loves spending time with her husband and two young boys, traveling, and playing tennis.

Kelly is also available for public speaking engagements, as she is passionate about educating organizations and HR professionals on topics such as: “How to Create & Deploy Flexible Work Options” and “Keeping the Heart in HR – Dealing with Loss & Grief in the Workplace”.

Basic Course Information
Advanced Preparation None
Course Developer Kelly Simants
Designed For HR Professionals and anyone wanting to care for their employees in the workplace
Prerequisites None

What is Everything Else?

Everything Else is a product category on Amazon that is meant to be a catch-all for items that don’t fit into any other categories. Over time, as the Amazon catalog has grown and more specific product categories have been added, Everything Else has become less useful and more of a junkyard for cast off and forgotten listings.

Until recently, however.

Why are items listed in Everything Else when they shouldn’t be?

The answer to this is fairly simple. Some sellers are using Everything Else as an opportunity to get around Amazon’s gated category requirements. For example, DVDs with an MSRP of over $25 are now gated  Selling certain products and bran… More and require permission to list. So we’ve seen some sellers create new listings in Everything Else to get around these requirements. We’ve noticed similar “workarounds” for other gated or restricted  Selling certain product categorie… More categories as well.

Amazon doesn’t like this. It just makes the catalog more of a mess than it already is and ends up creating a worse customer experience.

How to Support Employees Through Loss, Crisis & Grief

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